Burlington, MA

Mission and Vision

At LightForce Orthodontics, we combine advanced 3D manufacturing technologies, proprietary CAD software, and a user-centric workflow and support model to create the world’s best orthodontic treatment experience. We create highly precise, 100% personalized orthodontic appliances designed from digital impressions to significantly reduce both treatment duration for patients and chair time for clinicians. Our mission is to empower the experts to create the unique bite and smile that every patient deserves. Our vision is to become the most requested brand in the new era of personalized orthodontics.


LightForce Orthodontics, the world’s only provider of patient specific, 3D printed orthodontic braces is looking for an experienced, passionate Product Management Director to lead our Clinical Product domain.

As a Director of Product Management at LightForce, you will drive our vision for growth via the development of innovative clinical software and hardware products, playing a critical role in revolutionizing the profession for orthodontists and their teams. Working directly with our customers and teams across the business, you will lead discovery, definition, development and adoption of new clinical products, as well as optimization of existing products to improve the end-to-end speed and efficiency of orthodontic treatment.

This broad role bridges both software and hardware products used by our customers considering the entire clinical treatment lifecycle of a patient case, from diagnosis and planning, through bonding, to adjustments, and beyond. You will lead the development of solutions that address the needs of both orthodontists and their clinical staff, driving the ease of use and effectiveness of our platform in delivering the optimal, personalized outcomes for their patients.

As a leader-doer, you will be hands-on in development and execution of your agenda, while being responsible for managing a team of clinically-focused product managers.

LightForce Orthodontics hires committed, self-motivated associates and then gives them the freedom and flexibility to do great work. You will help to grow a fantastic tech company, to advance the orthodontic profession, and to provide positive health benefits to patients.

Essential Duties and Responsibilities

  • Articulate the clinical product vision and bring organizational clarity to the problems to solve for our customers
  • Own our clinical product portfolio, actively managing the roadmap and backlog
  • Define and be accountable for our clinical product success metrics
  • Be an expert in the market and competition for clinical orthodontic hardware and software products
  • Collaborate with customers, users, and internal stakeholders, including other product teams, Sales, Clinical Affairs, Service, Doctor Success, and Manufacturing to establish product priorities and requirements
  • Drive new features and initiatives across the entire clinical customer journey from discovery through launch and optimization
  • Work directly with our software and hardware engineering partners using scrum to execute and achieve desired outcomes
  • Recruit, manage, coach and grow an excellent product management team with best in class product development competencies

Education and Experience

  • 10+ years of product management experience working with engineers, designers, and other product leaders to drive product vision and roadmap
  • 5+ years of product management experience in a healthcare domain developing products used by practitioners in core treatment/care delivery workflows
  • 3+ years developing product management talent
  • Undergraduate degree in science, engineering or business administration


  • Track record of delivering SaaS products aimed at complex and varied workflows/protocols for highly technical/expert users with a meaningful impact, ideally in the dental/orthodontic and/or CAD/3D printing domain
  • Demonstrated strengths in building strong relationships inside and outside of an organization to unlock innovation opportunities and facilitate execution
  • Excellent analytical and communication skills, with solid examples of leadership in data-driven decision making
  • Strong references highlighting success driving to breakthrough business impacts
  • A desire to be a part of a fast-paced environment and build a game-changing business


  • Flexible vacation
  • Generous premium coverage for medical, dental, and vision plans
  • Retirement benefits / accounts
  • Pre-tax commuter benefits program
  • Paid parental leave
  • Workplace perks such as food/coffee and flexible work schedules

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LightForce Orthodontics is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state or local law.